Casino Host
Are you passionate about delivering exceptional customer service in a dynamic and exciting environment? Do you thrive on creating memorable experiences for guests? If so, Casino Royale Sint Maarten is looking for you to join our team as a Casino Host!
About Us:
Casino Royale Sint Maarten is the largest casino in the Caribbean, located in the heart of beautiful Maho Village just across from Sonesta Resorts. With over 21,000 square feet of gaming excitement, we offer an unparalleled experience for our guests. From thrilling table games to state-of-the-art slot machines, we provide endless entertainment and unforgettable moments.
Responsibilities:
– Build and maintain strong relationships with VIP guests, providing personalized service and ensuring their satisfaction throughout their visit
– Welcome and assist guests upon arrival, providing information about promotions, events, and amenities
– Enroll guests in the Loyalty Program and encourage players’ card utilization to increase carded play
– Coordinate special events and promotions to enhance the guest experience
– Address guest inquiries, concerns, and complaints promptly and professionally
– Monitor guest activity and preferences to anticipate needs and provide tailored recommendations
– Collaborate with other departments to ensure seamless guest experiences
Requirements:
– Previous experience in a customer service or hospitality role, preferably in a casino environment is a plus
– Excellent communication and interpersonal skills
– Ability to multitask and prioritize in a fast-paced environment
– Strong problem-solving skills and attention to detail
– Knowledge of casino games and industry trends is a plus
– Must be able to work flexible hours, including evenings, weekends, and holidays
Benefits:
– Competitive salary and benefits package
– Opportunity for growth and advancement within the company
– Exciting and dynamic work environment
If you are passionate about providing exceptional service and creating unforgettable experiences, we want to hear from you! Join us at Casino Royale Sint Maarten and be part of a winning team.
To Apply:
Please submit the application form attached with your resume outlining your relevant experience and why you would be a great fit for the Casino Host position at Casino Royale Sint Maarten. We look forward to reviewing your application!